Category Archives: Coastal News

Making your online door and window hardware shopping a whole lot easier

As part of our continual focus on enhancing the customer experience here at Coastal Group, we have enhanced our website – www.coastal-group.com - further, cementing it as a key resource for all your door and window hardware requirements.

In addition to containing detailed information across our complete range of hardware solutions, including our fully suited hardware ranges, bifold door systems, sliding door systems, sash window hardware, door handles, window handles, hinges, weatherseals, and multipoint locking systems, we have incorporated even more functionality.

Click on the dots below to read on

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Welcome to the NEW Coastal Joiner’s Manual

Back by popular demand and over 12 months in the making, we are delighted to announce that our brand new 'Joiner's Manual' is nearly ready for you.

Having listened to what you want, our new 260-page spiral bound A4 Joiner's Manual features:

Click on the link below to read on.

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Increase Your Sales and Stand Out From the Crowd with blu™ hardware display boards

​Homeowners are becoming more discerning than ever before when it comes to the style of doors and windows they want. As a result, your showroom will often be the place where sales are potentially won or lost.

Click on the link below to read on.

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Helping you achieve your business goals in 2019

Happy New YearWe wanted to take this opportunity to wish you a Happy New Year and a prosperous 2019.

To enable you to deliver high quality doors and windows for your customers, and set yourselves apart from your competition, we will be focusing on bringing you the very best hardware solutions on the market today.

Click on the link below to read on.

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Coastal Opens Leicester Office

The arrival of Steve Beeby who joins the Business Development Team covering the North East and Scotland has seen us open our first Northern Office in Leicester.

By opening the office, customers based in the Midlands, Northern England and Scotland will have the opportunity to meet us off site and discuss their specific needs with us much closer to home. Be introduced to our door and window hardware solutions designed to help you manufacture a range of doors and windows that will perform better and last longer.

Click on the link below to read on.

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Coastal - 3/10/2018 - Still time to see us at W18

W-EXHIBITION

BIRMINGHAM NEC - Sunday 30th September – Wednesday 3rd October

What a fantastic couple of days it’s already been at this year’s W18 at the NEC.

If you haven't yet managed to attend don't miss out. You can click on the link below to register for FREE but hurry...

Click on the link below to read on

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Time is money - we're here to help you save it

You get what you pay for so the saying goes – but when it comes to hardware what does that actually mean?

Here at Coastal we’re continually investing time and money to bring you the very best hardware solutions on the market today. Products designed to be easier to use, ones that will save you time, help you achieve Part Q compliance and provide your customer with greater peace of mind.

The peace of mind that avoids costly... Click on the following link below to read on:

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Your Opinion Counts – And We’re Delighted With The Results So Far

Customer service is vitally important to us here at Coastal and as part of our continued strive improve our service to you we’ve recently started sending a short after-sales survey to see how we are doing and how we can get even better.

For those of you who have filled it out so far – a massive thank you for taking time out to do so – we really appreciate it.

Click on the following link below to read on:

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Behind the Hardware - How we go the extra mile to support our customers

Providing customers with support – whether it’s technical, practical or product knowledge – has always been a vital element of the Coastal approach. The quality of that support – in addition to the quality of our door and window hardware solutions - is something customers often comment on and Coastal team member Roger Phillips is an excellent example of that approach.

Before jumping the fence and joining Coastal’s highly experienced and knowledgeable Customer Services Team in 2016, Roger spent over 30 years in the joinery trade. From indentured apprentice Cabinet Maker he built his career leading him to roles as joinery firm manager. It is this breadth of knowledge and real understanding about the industry that our customers are able to tap into and benefit from.

Click on the following link below to read on:

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New innovation to speed up production time & deliver enhanced lifetime for your ultimate sliding wood door system

HS Portal SCV

Innovative technology features strongly in our new HS Portal SCV Lift & Slide system, which means we’ve been able to reduce your manufacturing time and deliver an enhanced life span with wider environmental benefits.

By listening to customers we’ve been able to design and create what we believe is the best Straight Sliding Wood Door System on the market today. Not only is the new HS Portal SCV Lift & Slide System quicker and easier to manufacture but it also has wider benefits.

Click on the following link below to read on:

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Investing in Quality & Knowledge to Support You

Here at Coastal we are committed to bringing the very best products on the market to support you. But it’s not just about great products – it’s about great customer service too.

And one of the main ways to help you is by having a team that is highly knowledgeable, experienced and on hand to deal with any technical questions or issues that you might have.

Click on the following link below to read on:

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blu™ hardware sails through the acid test

The benefits of only using 316 Marine Grade quality stainless steel to manufacture its range of door and window hardware has been highlighted by blu™ after sailing through internationally recognised corrosion tests.

The company, which offers the UK’s largest range of 316 Marine Grade door and window hardware, saw its HAB2 Bar Pull Handle totally surpass the internationally recognised Salt Mist Test in accordance with: ISO 9227:2017 and 480-hour duration test as per Class 5 of BS EN 1670:2007 Section 5.2.

Click on the following link below to read on:

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blu Pull Handles - see a sample to feel the difference for yourself

Coastalblogheader - Blu Handles Blog

There’s a wide range of styles to choose from...

It’s the little things with bluTM pull handles that make the difference:

Click on following link below to read on:

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Last Day of Dispatch this year - Tuesday 19th December

Our last day of dispatch this year is Tuesday 19th December. Please ensure your order is placed before 15:00 hrs.

We reopen on Tuesday 2nd January 2018.

Click on following link to read on

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Part Q certification can be expensive and time consuming...

As awareness of the need to comply with Part Q increases, and a Building Control Officer demands a joinery firm to pull out their newly fitted windows, Coastal is helping many joinery firms achieve Part Q Certification.

Click on following link to read on

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Look out for your Connected Solutions newsletter arriving in the post

With dark nights and cold winter weather ahead, it’s time to batten down the hatches and consider the difference that high quality window and door hardware can make to the security and weather performance of your doors and windows.

Click on following link to read on

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Request YOUR copy of the NEW blu book - Edition: B0.4

You won’t want to miss this one with over 60 products now available for you in 316 Marine Grade Stainless Steel.

Click on following link to read on

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Enjoy A 10% Discount During August

Coastal 10% Discount Offer

We’re celebrating the launch of our first Product Ordering Guide (POG) by offering our customers a special 10% discount* off orders placed from the POG stock during August 2017.

Click below to read more...

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Major investment means even greater Customer Service at Coastal

Coastal’s Major Investment

 

After 6 months of intense investment here at Coastal, we are delighted to announce the completion of a major programme of works designed to increase our customer service, taking it to even higher levels.

In what is the biggest investment in infrastructure in our history, we have just completed works on major new office and warehouse facilities at our head offices.

Click below to read on...

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We are delighted to announce the launch of our very first Product Ordering Guide

Order your Product Ordering Guide now

The new ‘handy’ sized product guide, with its cleaner, quick ordering, no fuss layout will help you find what you want faster.

Packed full of our range of door and window hardware solutions, our Product Ordering Guide features everything from:

Click below to read on...

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Tritus Window System achieves Part Q Approval

Tritus Part Q Window Test

Our highly successful programme to help joinery firms across the UK meet the PartQ standards has taken another step forward with the successful testing and certification of our Tritus Window System.

But what makes a successful PartQ window and just what does it have to stand up to in a full PAS24 PartQ test?

The test involves the window being tested over 5 categories (Security Requirements of PAS24:2012):

  1. Infill Mechanical Load Test
  2. Mechanical Load Test
  3. Infill Manual Test
  4. Manipulation Test
  5. Manual Attack

So what do these tests involve?

Click on the link below to read on, and to view the video...

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Curve2 Lift and Slide Handle - Available from stock

Curve2 Lift & Slide Handles

Struggling to find a Lift and Slide handle that, looks great, performs brilliantly and is available now?

Our newly designed handle Curve2 Lift and Slide handle fits the bill and is available in four finishes - Satin Chrome, Polished Chrome, Bronze, Polished Brass.

Click on the link below for more info

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Rolkar - Opening a whole new outlook with bottom rolling bi-fold doors

Trio of new appointments

Introducing Rolkär - the new name in bottom rolling bi-fold door systems. Available from stock for immediate delivery.

This innovative, bottom rolling, folding door system supports the weight of the doors along the base, removing the need for major structural building support. The result is a bi-fold door system that can be installed into virtually any space. By using advanced roller system technology directly underneath the door, Rolkär frees up design space creating a clean, minimalistic look which is barely visible when the doors are closed.

Click below to read more

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Coastal makes a trio of new appointments - creating the foundation for further expansion

Trio of new appointments

It’s an exciting time of growth and development here at Coastal as our reputation for combining great customer service with market leading hardware solutions drives new sales and new customers across the UK.

Not only is this reflected in the creation of a brand new warehouse facility at our head offices, which will be opened shortly, but has also seen the Coastal team grow again.

We have made three new appointments to key areas of the business with Neil Jones appointed as Marketing Manager, Kevin Richards in the Customer Services Team and Mike Ives heading up our 'Goods In'.

All three bring a wealth of experience and expertise in their roles and will undoubtedly make a big contribution to Coastal as we enter the next phase of our development.

Click to read more on their experience, and what it brings you...


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A fully suited range of door & window handles - for you & your customers

Coastal launch new website

When it comes to helping your customers choose window & door handles, Coastal makes it easier thanks to our fully suited range.

Designed to suit all tastes and needs from contemporary through to traditional, our range of high quality suited door and window handles will help your customers get the right look and feel for their property.

Our fully integrated range means no more spending time trying to find window handles that match their front door! What’s more we can even brand our suited range leaflet with your logo and details to make sure your customers enjoy a seamless service from you.

To find out more about our door & window handles range visit our product pages for more information, email: [email protected] or call 01726 871 025.

(Click on the link below to view our suited handle leaflet - it could soon have your logo on...)

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Coastal - Enhancing your online customer experience

Coastal launch new website

As part of our dedicated approach to enhanced customer service, we’ve redesigned and upgraded our new website – www.coastal-group.com

The site has a wealth of new features and enhancements. Tour the rest of the site now and see for yourself, it’s as easy as ABC…

  A An enhanced user experience
  B Better, faster purchase flow
  C Capable of saving multiple shopping baskets – enabling you to create your own project basket, then simply click to purchase once you’re ready.

What’s more you can also review your purchase history and simply re-order items as and when required.

Would you like to start benefiting from trade discounts?

We look forward to welcoming you online soon

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NEW Tilt & Turn system from Coastal – Bringing you a wealth of features this May

Tilt & Turn System

We are delighted to invite you to the ‘Premiere’ of our new Tilt and Turn Window System.

Delivering high performance combined with a wealth of exclusive features and benefits that you won’t find in other systems on the market today, our new Tilt and Turn system is due to be launched this May.

Designed to remove many of the challenges of tilt and turn manufacture, the new Coastal system offers security, performance and flexibility combined with high durability thanks to the inclusion of the MACO Tricoat surface finish.

The result is a Tilt and Turn solution that is the perfect choice for everything from detached coastal residences to city centre apartment blocks.

So take a seat, press play and see how you can benefit from all of the features delivered by our new Tilt and Turn System.

Please open the post to view the video and register your interest...

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Taking the threshold on door systems to unrivalled new levels

Hollodeen Thresholds

Our ground-breaking Hollodeen Thresholds are the perfect answer for standard, bi-fold and lift & slide door systems and our customers are loving them.

Why? Here’s a few reasons...

Durable & Stable

Durable & Stable
Made from an innovative resin, the thresholds are unbreakable – perfect to take the knocks of every day life.

NO Machining

NO Machining
All of the products are supplied pre-machined and cut to your desired length for you to fit, saving you workshop time.

NO Maintenance

NO Maintenance
The Hollodeen threshold won’t rot like traditional timber cills, so you can give your clients years of trouble-free operation.

Lower Threshold

Lower Threshold
Improving user comfort and making the building more accessible.

NO Painting

NO Painting
Self-coloured throughout in a range of colour options.

pre-drilled drainage channels

Comes with pre-drilled drainage channels

environmentally friendly

Sustainable & 100% recyclable
It’s not only high performance but environmentally friendly.

“Since Costal introduced us to the benefits of Hollodeen cills it has been a no brainer to use this for all of our bi-fold door applications. This works in perfectly with our Accoya products giving us a trouble-free product. We introduce our customers to Hollodeen during our first conversations, giving them the option of a timber cill as well. So far everyone has opted for the Hollodeen. We have even had specially produced sections to cope with triple glazing and plinth brickwork.”

John Swayne - Towers & Keightley Ltd

To find out more about the new Hollodeen Threshold, visit our product page call 01726 871 025 or email [email protected]

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Putting The Customer First

Putting the customer first

We don’t believe in just providing our customers with the best window and door hardware. To us that should be a bare minimum.

Instead we take great pride in helping our customers wherever we can, not just in making the right hardware choices, (in what is an increasingly developing and technical market) but by offering a range of practical and valuable support.

But what does than mean to you in real terms?

Here are some examples:

PartQicon

Giving You Simple Access to PartQ Compliance
We created the Part Q compliance system to enable joinery firms to use our own Part Q certified products to manufacture officially UKAS tested and certified doors and windows in line with PAS24 without having to pay to have their own windows and doors tested.

 

TechincalIcon

Technical Advice at Your Fingertips
As the joinery hardware specialists our dedicated technical team is on hand to help you select the right products every time – whatever the job. Call us anytime between 7.30am and 5.00pm Monday to Friday on 01726 871 025, email [email protected] or live chat with one of the team on our website.

 

CNCIcon

The Ability to Tap Into Specialist CNC Support
As the core part of window and door production, the CNC machine today determines the productivity of the entire manufacturing process. We work with specialists to design, create and deliver tailored CNC solutions to our customers, enabling you to use that support to benefit from both a hardware and manufacturing perspective.

 

Market-Assist-icon

Free Marketing Support
Supporting your business is important to us so we’ve created Market Assist, creating a professional brochure complete with your company details to help you promote a suited range of products to your customers.

Want to know more?

Visit www.coastal-group.com or call us on 01726 871 025

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New locking system from Coastal bring practical & visual benefits to French Doors

Solo Klone French Doors

Coastal has developed a unique solution to the problem of bulky sightlines which are all too prevalent with traditional timber French Doors, whilst at the same time addressing common security challenges.

The new Solo™ and Klone™door locking systems have been created for traditionally designed single and double rebated French doors, and bring a range of benefits including:

  • Saving time on machining
  • One set-up, one block
  • Double rebate hiding all hardware
  • Double gasket providing better weather sealing and acoustic performance
  • Fully tested to UKAS PAS 23: 1999 and PAS 24: 2007
  • 10 Year guarantee
  • Finished in a Silver Bichromate to BS EN 1670: 2007 Grade 4

The Solo™ locking system incorporates a 45mm backset lock mechanism on the master door and a finger flick switch located in the edge of the slave door, operating a shootbolt that fires into the frame head and cill of the slave. The shootbolt locking points lock directly into the opposing slave door lock as does the central deadbolt and latch. This arrangement is ideally suited for door leaves up to 56mm thick.Solo & Klone Case Study Images Law & Lewis of Cambridge Ltd - InsetIt is joined by the Klone™ locking system for double rebated French Doors. The 45mm backset lock mechanism is incorporated onto both the master and slave doors. The shootbolt locking points lock directly into the opposing slave door lock as does the central deadbolt and latch. This arrangement is ideally suited for door leaves up to 58mm thick. Both the Master and Slave Locks have a 20mm wide faceplate for stability and ease of routing, while the reversing mechanism on the slave lock fits neatly into a 16mm eurogroove.

One firm that has really seen the benefits of the new locking systems is Cambridge-based joinery firm Law & Lewis. According to company Director Mark Law, the new Solo™ Double Rebate locking system has saved time and increased quality.

“A lot of our business is creating quality, made to measure, timber windows and doors for clients around the UK. Our products are at the higher end of the market and we want to ensure quality is incorporated into every aspect of what we do and that includes the hardware.

“We were asked to come in and help a building firm on a large project which involved the creation of a lot of French door sets and were introduced to the new Solo™ Double Rebate locking system,” said Mark.

“It’s a great product and has brought some real benefits for us, the main one being that it is easy to fit on the new block and increases the quality of the finished product. In fact such has been their positive impact, that we are now using the locking system on all of our French doors,” he added.

law and lewis logoTo find out more about the new Solo™ and Klone™ Locking Systems, and how they can benefit you, visit our Double Door Multipoint Options Page call 01726 871 025 or email [email protected]

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Coastal Seeks Technical Customer Support Representative

Recruitment

Have you had experience in door and window hardware, and have a technical mind? Looking for a career in a dynamic forward-thinking organisation?

If so then Coastal are currently looking to fill a vacancy in their Customer Services Team. The ideal candidate should have a background of working in the door and window hardware industry, have an excellent telephone manner, and the capability to talk through technical details with clients. Since its launch in 2004, Coastal has grown to become a multi-million-pound company which continues to grow. We have a great team culture and a vibrant and happy work environment. As part of the drive that is taking our business to the next level, our offices and warehouse are presently undergoing a major refurbishment, and a new ERP computer system has just been implemented. Here at Coastal we recognise the importance of personal development. As a result, training comes high on our agenda to help boost staff skillsets and confidence. If you are a motivated, solution driven individual with the technical ‘know-how’ and live in the TR or PL postcodes then we are keen to discuss this job opportunity with you. Please email [email protected] in confidence to discuss the role further.

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Weatherseal + Tempo Cutting Tool

weatherseal cutting tool

This cutting tool has been designed to save you time and reduce cost when installing weatherseal during manufacture of your windows. No more ‘measuring twice, cutting once’!

  • Includes the following features and benefits:
  • Enables accurate cutting of your weatherseal helps to eliminate waste
  • Quick and easy method of cutting and installing your weatherseal, saving you time
  • Improves the performance of your window by creating perfectly mitred joints reducing air and weather permeability
  • Enhances the aesthetics of your doors and windows with perfectly fitted seals

Go to WeatherSeal product pages

Why not visit our WeatherSeal product pages

 

 

View the video to see how quick and easy it is to use:

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New HS Portal from Coastal Group provides adjustable Lift & Slide system

HollodeenOption

A complete Lift and Slide system - the HS Portal - designed for a range of sliding door configurations has been launched by window and door hardware specialists Coastal Group.

The HS Portal from Coastal provides multiple features and benefits including:

  • New concealed hook lock system which is easier and safer to use, and includes an additional Night Vent feature
  • Improved weather sealing with two points of sealing on the closing styles and head
  • Soft close and open option providing controlled opening and closing which prevents injury from the doors and damage to the doors and frame

Further options from the new system include the opportunity to upgrade it to Coastal’s Hollodeen Threshold – the highly innovative, unbreakable and lifelong threshold enabling the trade to say goodbye to the traditional problems of rotting timber cills. Hollodeen Thresholds

With components from the world leaders in lift and slide doors, the new HS Portal from Coastal is available in seven different scheme configurations - from 1 sliding door and fixed outer door through to a 4 sliding doors and 2 fixed outer door system.

HS Portal Lift & Slide system configurations The lift and slide action is activated by the door handle lowering the sliding leaf a few millimetres into the closed position, compressing the weather seals, and engaging the hook locks for high security and draught-proofing. An internal cylinder lock provides additional security. The door can be lowered at any point along its track to prevent it from moving whilst open. When the sash is lifted, the seals disengage from the frame allowing a smooth friction-free operation, even on large doors. This action prevents flat spots being created on the wheels, a typical flaw with bottom rolling straight sliding door systems. The new HS system is designed to reduce the machining process for weather sealing meaning it is much quicker to install. It is also simple to specify, simple to order and according to Coastal Group MD Loren Jenner, a great success with those that have specified the system.

“We first unveiled the HS Portal at W16 and there was a great deal of interest surrounding it. We’ve designed the HS Portal to offer a seamless, simple system for a wide range of sliding door configurations. With high quality components, innovative options such as our soft close/open, Hollodeen thresholds and a range of handle finishes, it’s got everything needed to fit a quality sliding door system,” said Loren.

As an added bonus full timber section information and an instruction manual on how to install components is available, plus full technical back-up is only a phone call away. For more information on the HS Portal visit our product page email [email protected] or 01726 871 726

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Welcome to the start of a NEW YEAR

New Year Blog Header

Despite all the build up, Christmas and New Year always fly by in the seeming blink of an eye and it’s back to work.

2017 brings with it plenty of exciting things with lots in the pipeline for you The year promises to start with a bang as we launch many new products designed to help you deliver enhanced solutions to your customers – right across the door and window hardware spectrum! And certainly ‘New’ is the theme in the first quarter of the year here at Coastal with an array of new launches including: 

  • New Product Ordering Guide, including an increased range of products
  • A brand new website, bringing you an improved online ordering experience
  • A range of new products including handles and sliding systems for bi-folds and patio doors
  • New extended warehousing to improve our stockholding for you
  • New ‘How to’ installation help videos

[/column][/row] If you’d like a copy of the Product Ordering Guide as soon as it’s launched simply click here to email us and we’ll make sure to send you one. Our plan here at Coastal is to continue to build on the great relationships we have with our customers, with the focus on customer service, technical support and great products. As always – if you need any advice, a second opinion or help in selecting the right solution for your project call the team on 01726 871 726 or email [email protected]

Welcome back and here’s to a great 2017. We look forward to working with you.

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Coastal Wins Bronze - in the National Fenestration Awards 2016

Coastal Wins Bronze at Fenestration Awards 2016

 

We're delighted to announce that we made the finishing podium in this year's National Fenestration Awards, receiving the Bronze award in the Best Timber Company category.

It's the first time we have reached the finals so we were delighted to make it into the final three.

A big thank you to everyone who supported and voted for us.

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You can SHUT & LOCK the STABLE DOOR before it's BOLTED, thanks to Coastal

Stable Door Kit Go To Stable Door Kit Product Section

Coastal has used the latest interlocking multi-point door technology to launch a new Stable Door Lock, providing quality, security and weather-tightness in one.

The new stable door locking system compliments Coastal’s existing door lock range providing ease of fitting and flexibility along with a range of end user benefits.

Once installed, the top sash can be opened whilst the bottom sash remains locked, or both sashes can be locked together to form one door. In the closed position each sash has its own independent locking system.

On the bottom sash, the cylinder winds out the deadbolt into the frame, and fires the interlocking part up into the upper sash, whilst on the top sash, the hook is thrown by the handle, then deadlocked by the cylinder.

MK 7 & 9 Keeps

Chamfered hook bolts and a silent latch function have been incorporated into the system which can be used with MK7 and MK9 keeps. The keep centres can also be specified as can the handle configuration options by visiting the stable door product information on the Coastal Group website.

Designed and manufactured in conjunction with internationally renowned lock specialists MACO, datacard drawings and specifications are also available from the Coastal website.

To discuss the new multipoint interlocking stable door lock from Coastal, call one of the team on 01726 871 726 or email [email protected]

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MIND THE GAP – Coastal Extends its HOLLODEEN® Threshold Range to Deliver Wider Benefits

HollodeenBlogHead

We are delighted to announce that here at Coastal we have extended our highly popular and innovative Hollodeen® threshold range to incorporate standard door thresholds.

W16LogoOriginally launched to use in tandem with Bi-fold thresholds, the addition to the range incorporating standard in and out door thresholds was warmly greeted when we launched the new range extension at W16.

And what’s more, with the thresholds in stock, all you need to do is call us with your specified size and we will cut to order for you – no waiting or lead times.

So Why Hollodeen®?

Hollodeen® is a highly innovative, unbreakable and life-long threshold enabling the trade to say goodbye to traditional problems of rotting timber cills.

Manufactured in Germany from a high quality resin that looks like stone and comes in four different finishes – Arduin Grey, Black, Silver Grey and Steel Grey, the new Hollodeen® threshold provides a lifetime of durability, removing the need to buy, machine and finish timber before fitting track.

Colours

Created from 90% recycled material, the Hollodeen® thresholds can be quickly and easily fitted by a single person, providing significantly increased lifespan and more efficient operation of door sets.

The resin used to create the new thresholds offer thermal advantages, the low heat conductivity prevents thermal bridges, reducing the linear heat losses that are unavoidable with other threshold options. It is sold in 9 lengths up to 3 metres.

The Hollodeen® thresholds also meet the Part M Disabled access requirements and come with the option of a jamb kit which not only speeds up the fitting process but prevents the Jamb from rotting.

Recesses for shootbolts can be easily made on site where required, once installed the threshold is maintenance-free and never needs painting.

Types

“We are delighted to be able to extend the Hollodeen® range further to incorporate standard door thresholds. The range provides a fantastic solution for anyone fitting bi-folds and standard doors. Such is the durability of the resin, that the threshold lifespan is essentially unlimited as when it is exposed to moisture there is simply no risk of any rot. It’s also unbreakable, has a fire resistance of 30 minutes when used in conjunction with fire resistant doors and has exceptional thermal qualities,” said Coastal MD Loren Jenner.

“And with product in stock, there are no lead times as every order is cut to the required size before being dispatched.”

For more information about the Hollodeen® solution contact Coastal Group on 01726 871726, email:[email protected], or visit our hollodeen web page.

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Coastal Specialist Ironmongery Adds to its Growing Team

James PowellOne of the UK’s leading window and door hardware specialists, Coastal Group, has added further strength and expertise to its team with the appointment of James Powell as Technical Sales Manager.

James joins Coastal having built a 15-year career in the construction industry, initially as a fully qualified engineer before moving to a technical role with one of the World’s leading lock manufacturers.

Developing a keen interest in the hardware aspect of the industry, prior to moving to Coastal, James held leading sales and technical roles with bi-fold door manufacturer Slide N Fold and also hardware manufacturer Winkhaus, where he was able to build his technical knowledge further.

Covering the South of the UK, with a particular emphasis within London, James was responsible for leading contract wins for both organisations.

Joining Coastal as the Technical Sales Manager, James will spend much of his time developing relationships across the Coastal customer base, providing a range of technical advice and support, supporting sales and developing the growing reputation that Coastal has developed within the sector for market leading customer support.

“We are delighted to welcome James to the Coastal team. His knowledge and interpersonal skills will be a major benefit for our customers and enhance the support, advice and expertise that we are able to offer our customers, aligned to providing the best products available in window and door hardware,” said Coastal MD Loren Jenner.

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A Great Few Days at the W16 Exhibition

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What a great few days we had at the W16 Exhibition – the UK’s leading timber trade event. We were able to launch a range of new products, showcase some of our leading brands including Wink Haus and of course meet some great people.

Two of our products were named finalists of the Innovations Award and all in all it was a great event to be part of.

You can see some of those products in action, see our stand and hear what people had to say here.

[...]

Part Q goes from STRENGTH to STRENGTH at Coastal

PartQ 1 year on Blog

It’s been almost a year since we launched our groundbreaking Part Q compliance system and in that time not only has the number of products we offer under it grown, but so too has the number of firms benefitting from it.

BSI Assurance Mark Template RGBUKAS logoWe created the Part Q compliance system to enable joinery firms to use our own generic Part Q certified products to manufacture officially UKAS tested and certified doors and windows in line with PAS24 without having to pay to have their own windows and doors tested.

One year on and the Part Q Regulation is set to experience further changes with increasing numbers of specifications coming through that will demand Part Q, affecting the market even more.

We have been delighted with the initial response we have had with the growing numbers of firms signing up to our Part Q support. We asked some of those firms what benefits they were finding from using our Part Q system.

The top 4 answers were resounding:

 

Cost

1 – Cost Saving

– joinery firms highlighted the significant cost saving made by using our PartQ Compliance System

 

 

Time

2 – Time Saving

– by using the system time was being saved as a result of having all the sections and hardware available to hand

 

 

 

Quality

3 – Quality

– By working with us, joinery firms said they liked the confidence of knowing they are manufacturing a quality door/ window for their customers

 

 

WorkFlow

4 – Work flow

– By using our system, joiners said it means they had the ability to continue working in all construction requirements (new build/ renovation/ barn conversions) by complying to the Part Q regulations.

 

 

 

Not only are we delighted with this feedback but we are once again expanding the breadth of products covered by our Part Q system.

New products being tested by us include the Tritus Secure, Stormproof section and ML3120 lock, which will be announced as soon as they have completed testing.


“Part Q has gone down brilliantly with our customers and we are absolutely delighted. Creating it in the first place was a reflection of our approach as a company. We are not just a supplier of products. We like to partner with our customers, providing them with a combination of technical knowledge and support, leading solutions and market leading products. The Part Q Regulations have had a major impact on the industry and we were determined to enable joinery firms to continue manufacturing and supplying quality timber doors and windows in line with Part Q,” says Coastal MD Loren Jenner.


For more information on how our Part Q System can help you, visit www.coastal-group.com/partq or call one of the team on 01726 871726.

[...]

Coastal set to make a splash at W16

W16 show

Leading door and window hardware specialist Coastal Specialist Ironmongery will use this year’s W16 to launch its latest products and services.

Visitors to the Coastal stand on Q410 will be able to see, touch and feel the latest products from the company which is fast becoming the UK’s leading hardware supplier.

The company’s central ‘4 legged’ assembly stand, will include demonstration areas showing Coastal’s latest systems in action and functioning in a timber frame and structure.

BluLogo

 

‘blu’ pods

There will also be two ‘blu’ pods, highlighting the UK’s largest range of 316 Marine Grade Stainless Steel hardware designed specifically for exposed areas where there is a high risk of corrosion.

Winkhaus

 

Winkhaus Products

There will also be a full range of Winkhaus products on display which Coastal is renowned for supplying in the UK. The high quality German-made products will feature in a demonstration area on the stand.

PartQ Compliant Logo-Flat

 

Part Q Compliance

Central areas of the stand will also have detailed information on Coastal’s increasingly popular PartQ Compliance process providing joiners with an opportunity to use the company’s own certified products to ensure compliance.

 


HSPortal1

 

HS Portal

New products set to feature on the stand include the launch of the HS Portal.

An innovative lift and slide door system, the HS Portal includes slim concealed top track with flush bottom rail, hook drive gear with locking mechanism, soft close and open option and adjustable wheel option. Coastal will also make the Portal available with the option of having a Hollodeen Threshold.

HSPortal

 

CoFold Bottom Rolling system

Joining the CoFold will be the launch of the BiFold Bottom Rolling system. Manufactured from Marine Grade 316 stainless steel components, developed in conjunction with PC Henderson. Key benefits of the new system over other products in the market is that it is British made and the track is hidden under the door rather than existing systems which are seen when the door is closed.


W16 is set to be a really exciting event and we’re looking forward to not only launching a range of new products but having key demonstration areas where W16 visitors will be able to see our products in action, meet members of our team and see how we can really help their business,”

said Coastal MD Loren Jenner.

For more information email [email protected] or call 01726 871025.

[...]

Listening to YOUR needs and Driven by YOU

Listening to YOUR needs and Driven by YOU

We really value the great relationships we have with our customers and listening to their needs and coming up with new and improved solutions has been a keen focus of our service here at Coastal Group.

So we were delighted with the feedback we got from our recent ‘Driven By You’ mailing which asked you to tell us about any innovations, products or ideas that would help make your working life easier.

The range of topics covered were, as you would imagine, diverse with ideas for new products, suggestions for updated ones and requests for existing product lines in different shapes and sizes.

 

One common theme that we highlighted from the feedback however was the interest in time and labour saving devices that will help simplify installation out on site. This included requests for cutters and tooling which we will be discussing with our tooling supplier Whitehall Spindle Tools.

 

“There is no doubt that the feedback we received really highlighted that time is of the essence and anything we can do to help make the installation process out on site, quicker, simpler and more time efficient would certainly be welcomed. Now we have harvested these ideas we will be talking to Whitehall who we work closely with to see if there are new cutter units they can design to meet this feedback,”
said Coastal MD Loren Jenner.

The team is now looking at the specific feedback received to see exactly where they can come up with some new solutions. We will be able to update you later in the year on specific solutions we have come up with in response to these requests.

In the mean time, if you have any requests or ideas, product or service related, we would love to hear from you by emailing
[email protected] or calling 01726 871025

[...]

Market Assist from Coastal provides joiners with vital support

Marketing Assist Programme

Door and window hardware specialist Coastal Group is providing joinery firms across the UK with a vital sales tool to help them market their services and product offerings more professionally to their customers.

Its unique Market Assist Programme is designed to enable joinery firms to market themselves more effectively by using the free marketing support service from Coastal’s marketing department, creating tailored materials for them.

Thanks to the service, joinery firms are provided with their own professionally designed brochures that are branded with the joinery firms’ own logos, company details and contact numbers.

Products promoted in the brochure are varied and include bi-Fold doors, Tritus flush casement windows, and various window and door hardware applications.

Artwork is offered to Coastal customers without cost which in addition to the brochure, can also be incorporated in to their web and online marketing platforms.

Customer Support

“As our business has grown across the UK, one of the key differentiators for our customers and a major reason they keep working with us, is the focus we place on customer service – whether that’s technical support, advice giving, problem solving or after sales support.

Access to Professional Support

“Our Market Assist Programme is an extension of that, providing our customers who may not have access to design and marketing support, with a range of professional materials including their own branded catalogue to offer their customers, highlighting a wider range of products and services available to them,” said Coastal Managing Director Loren Jenner.

It’s a service that our customers have really warmed to and find the opportunity to take professionally created brochure and materials to share with customers is really making a positive difference,” added Loren.

For more information on the Market Assist programme contact Coastal Group on 01726 871726, email [email protected] or visit www.coastal-group.com.

[...]

Double rebated doors pass Part Q to enhance weather sealing and performance

PartQ Rebate Doors

Leading external timber door and window hardware specialist Coastal Group, has added double rebated doors to its Part Q scheme where all products have achieved the PAS24 standard.

The creation of the new rebated doors not only mean enhanced security in line with PAS24, but wider benefits of enhanced weather sealing and performance.

Key features of the new double doors include:

  • Double Gasket for improved performance
  • Double rebate to conceal and protect hardware
  • Equal cylinders – Double and single doors will match
  • Coastal’s unique single pass machine block is available for this product

The new double doors extend Coastal’s increasingly popular Part Q Compliance system, following on from the highly popular lower density Accoya door achieving the PAS24 certification, a development the company believes is an industry-first.

Enabling Part Q Compliance

Coastal’s ground-breaking Part Q compliance system enables firms to use the company’s own generic Part Q certified products to manufacture officially UKAS tested and certified doors and windows in line with PAS24 without having to pay to have their own windows and doors tested.

According to Coastal Director Loren Jenner the addition of the double doors to the Part Q Pas 24 product portfolio adds greater variety for the trade.

“Our Part Q compliance system has really grown in popularity since we launched it at the start of the year and we are delighted that our investment in creating a range of Part Q compliant products are delivering hassle-free solutions for the trade when it comes to compliance.

“We can now offer a complete range of windows, single doors and now double doors that are all PAS24 compliant” said Loren.

Getting Started

Anyone wanting to use the Part Q certification system simply needs to go through a straight forward four step application process which can be found on the Coastal website – click here – and pay a one off charge per product. Once approved customers are provided with everything they need to be Part Q compliant including a Compliance Guide Manual, a certificate per product type and window stickers enabling building inspectors to quickly and effectIvely see that the windows and doors supplied are Part Q compliant.

For more information contact Coastal Group on 01726 871726, email [email protected] or visit www.coastal-group.com.

[...]

Buying Multipoint Locks? You May want to read this

Euro Cylinder multipoint Locks

It’s all too easy to get in a purchasing pattern when ordering window and door hardware, such as multipoint locks, and not see new and upgraded products that provide a range of enhanced features and benefits.

We noticed this recently with customers who have traditionally ordered our Multipoint Locks. Great products without a doubt. But not as good as our own innovative new 3 Star Euro Cylinder – the KABA pExtra Guard Cylinder.

The new cylinder provides a wealth of enhanced features including:

  • Patent protected key blanks to prevent illegal key copying
  • Meets Class 6 security standard EN1303
  • Compliance with PartQ building Regulations
  • Meets TS007, British Kitemark approved 3-Star Cylinder standards
  • Compliance Certificate available to show customer and building inspector
  • Use any lever handle of your choice and still comply

A fantastic new lock that protects homes from all common types of attack including drilling, picking, bumping, snapping and plug extraction.

We think you’ll our new KABA pExtra Guard Cylinder so much order one before June 30th and we will send you a bottle of red wine! Cheers.

Simply call us on 01726 871025 or email [email protected]

[...]

Our Drive for Excellence Starts by Listening

we need your help

Here at Coastal we believe that listening to our customers and responding to their needs has been one of the cornerstones of our success.

Providing the right advice, information, support and products to help our customers deliver a better service for theirs is vital for building long lasting relationships.

One of the benefits of listening is that our customers often share the challenges and issues that they are facing in the market.

And because we love a challenge here at Coastal, we always try and come up with a solution for them.

So we’d love to hear from you to let us know what you want and we’ll see if we can come up with the solution. It could be anything:

  • New product concept
  • Labour saving idea
  • New legislation products
  • New finishes and materials
  • Modifications or improvements to existing products

 

GalaxyBar
Simply click on this link and send us your suggestions and as a token for your input we’ll send you a Galaxy Bar.
 



If the link does not work simply email suggestions to r&[email protected] with the subject line: Tell us what you want….

[...]

Coastal Group builds on the success of its Part Q Compliance system with Accoya door PAS24 Certification

PAS24-Accya-DoorLeading external timber door and window hardware specialist Coastal Group, has extended its highly popular Part Q Compliance system with news that it has achieved PAS24 certification on a door manufactured from the highly popular lower density Accoya, a development the company believes is an industry-first.

Coastal’s ground-breaking Part Q compliance system enables firms to use the company’s own generic Part Q certified products to manufacture officially UKAS tested and certified doors and windows in line with PAS24 without having to pay to have their own windows and doors tested.

Customer Focus

The family-run business, which supplies a wide range of joinery hardware solutions for the trade right across the UK and Europe, backed up by a range of technical and practical support, says the Part Q system was developed as part of its dedicated customer support focus.

Despite only being launched at the start of the year, Coastal Director Loren Jenner said the Part Q system was already proving very popular in the trade, with the development of the certification of the Accoya door a major development.

“We are absolutely delighted that we have achieved certificartion on our Accoya door design – which to our knowledge is an industry first. For the trade, it means there is now a PAS24 certified door with a timber density below 600. When you combine this with the popularity of Accoya given its performance benefits, we believe this is extremely positive for the industry,” said Loren.

“As a business – a key area of our growth and reputation has been built on not only providing the latest hardware solutions but combining that with friendly and effective support – both technical and practical – which in turn helps our customers deliver an enhanced service to theirs. What was evident was that for many companies, PartQ, whilst beneficial from a security perspective, was set to cause major headaches for smaller manufacturers. We saw this issue as something we could really lend support with and make the whole process much simpler for those who didn’t want to face the rigours of getting their own products tested,” said Loren.

Getting Started

Anyone wanting to use the Part Q certification system simply needs to go through a straight forward four step application process which can be found on the Coastal website – www.coastal-group.com/PartQApplication – and pay a one off £79 charge per product. Once approved customers are provided with everything they need to be Part Q compliant including a Compliance Guide Manual, a certificate per product type and window stickers enabling building inspectors to quickly and effectIvely see that the windows and doors supplied are Part Q compliant.

[...]

Part Q Compliance made simple with new system from Coastal

Part Q certification through Coastal
A new system to help timber window and door manufacturers ensure they meet Part Q compliance has been launched by leading external timber door and window hardware specialist the Coastal Group.

Having come into force in October 2015, Part Q makes it mandatory for windows and doorsets in new builds to be manufactured to a design that has been shown by test to meet the security requirements of PAS 24:2012.

Ground-Breaking

Now Coastal has launched its ground-breaking Part Q compliance system enabling firms to use Coastal’s own generic Part Q certified products to manufacture officially UKAS tested and certified doors and windows in line with PAS24 without having to pay to have their own windows and doors tested.

Developed as part of its dedicated customer support focus, Coastal Director Loren Jenner said the launch of the system was designed to help firms save thousands by undertaking the Part Q compliance testing and certification on their behalf, enabling the testing evidence to be cascaded down to its customers.

This includes a Compliance Guide Manual, provision of a certificate per product type and window stickers to enable building inspectors to quickly and effectIvely see that the windows and doors supplied are Part Q compliant.

Saving Thousands in Certification Fees

“Part Q has been a hot topic of debate across the industry and discussions with our customers highlighted they would have to pay thousands for their own products to be certified which is a massive and potentially crippling financial burden for them to face.

“The beauty of our Part Q system is that it lifts that financial and administrative pressure, enabling firms to manufacture Part Q compliant windows and doors using our certification scheme. By working to the sections and components set out in our Compliance Guide Manual for each product, customers will ensure they are creating Part Q compliant products without having to pay thousands,” said Loren.

Whats Involved?

“Anyone wanting to use the Part Q certification system simply needs to go through a straightforward four step application process with us, pay the one off £79 charge per product and that’s it. Once approved we provide them with everything they need to be Part Q compliant. We have only just launched the scheme but already there has been a great deal of interest ,” he added.

Initially launched with certification for two window designs – a high performance flush side hung window and flush top hung window – Coastal is adding further designs to the system including further window designs and a range of doors.

Part Q accredited doors and windows with CoastalFor more information goto our Part Q page or contact Coastal Group on 01726 871726, email [email protected]

[...]

New Operations Manager Brings Wealth of Experience to Coastal Group

Phil WalklettWith business increasing across the UK and into Europe, leading external door and timber window hardware specialist, Coastal Group has expanded its management team to further support its development and growth aspiration plans.

Phil Walklett has joined Coastal Group as Operations Manager and will use his many years’ experience within the timber industry to help oversee day to day activities across the business. In particular, Phil will be looking to focus on further developing the company’s internal and external software infrastructure to create wider benefits and efficiencies for Coastal’s customers. Phil is also an experienced CAD user and is further developing Coastal’s section & product drawings for customers.

Having worked in the timber manufacturing sector for over 25 years, including technical management and IT roles within renowned timber window and door manufacturer Clearwood, Phil has brought about significant improvements within every business he has worked for through the development and implementation of business software systems across internal and customer-facing platforms.

According to Coastal’s Senior Director Anthony Jenner Phil’s experience within the timber and window and door manufacturing sector will help the company as demand for its services continues to grow.

“It’s an exciting time for the business in terms of our growth and development and a great time to welcome Phil to Coastal Group. The combination of our product offering combined with our industry knowledge and dedicated focus on customer service and support has been a catalyst for growth and Phil’s experience and skills, particularly in software and IT will help us develop that even further,” said Anthony.

[...]